Our shipments go through rigorous quality check processes before they leave our warehouse. However in the rare case that your product is damaged during shipment or transit, you can request for a exchange.

But return is not available.

If you have received an item in a damaged/defective condition or have been sent a wrong product, you can follow a few simple steps to initiate your return/refund within 15 days of receiving the order:

Step 1: Contact our Customer Support within 4 business days of receiving the order. Delayed queries will not be encouraged on the account of the package being opened late.

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Step 2:Share images and videos (JPEG only) with us along with your order details and your request to exchange the defective/wrong items in your order. Our team will assist you as per the policy in which your order was placed.

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Step 3: We will pick up the products within 3-5 business days. If the returned products are received in appropriate aforementioned conditions, exchange as requested will be initiated.

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Note: Exchange is subject to the availability of stock. In case that a replacement may not be available, we will suggest you to select a product from the same category for which options will be shared by our team.

Yes. A partial return can be created of the whole order depending on their individual exchange policies, thereby seeking replacement. However, any product being returned needs to be returned in full including all components as well as any complimentary gifts or products which came along with it.